Enterprise Senior Solutions Engineer
New
S
SmartsheetSaaS B2B software
Can be based remotely from anywhere in the US where Smartsheet is a registered employerFull-TimeSenior
Salary132,500 - 162,500 USD per year
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Job Details
- Experience
- 8+ years
- Required Skills
- SaaS
Requirements
- 8+ years of experience as a PreSales Solutions Engineer, Solutions Consultant, Solution Architect, or related field in the SaaS and enterprise B2B software industry
- Critical thinking skills and a growth mindset
- Experience analyzing, evaluating, and synthesizing complex problems
- Previous experience working with relevant technologies (e.g., CWM, DAM, MAM, ECM, WCM, CMS, PIM)
- Strong technical skills and comfort working in ambiguous and high-pressure situations
- Experience taking a consultative approach to problem solving and positioning solutions
- Excellent communication and presentation skills
- Ability to adapt communication style to various personas
- Demonstrated experience playing an ownership role in working cross-functionally to support a customer journey
Responsibilities
- Identify, build, and demonstrate innovative solutions to solve complex business challenges for high visibility Smartsheet customers
- Lead technical sales engagements, collaborate closely with sales teams to identify customer requirements, summarize challenges, design solutions, and provide technical guidance
- Conduct discovery sessions to uncover business processes and challenges to inform the sales and solution delivery strategy
- Establish yourself as a strategic partner to Sales, Product, Customer Success, and Professional Services to drive revenue growth
- Proactively grow and maintain deep knowledge for all Smartsheet products, services, and competitors
- Actively seek opportunities for cross-functional collaboration and partnership to support strategic initiatives
- Lead or participate in the onboarding, mentoring, and coaching of team members
- Partner with SE and Product teams to inform product roadmaps
- Stay up-to-date on industry trends and best practices as a subject matter expert
- Periodically travel to customer sites and industry events
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