Medical Virtual Assistant
New
W
Winning AssistantsMental Health
Philippines, 9:00 AM – 2:00 PM EDT (Mon-Thu); 9:00 AM – 12:00 PM EDT (Fri)Part-TimeMiddle
Salary5 - 6 USD per hour
Apply NowOpens the employer's application page
Job Details
- Languages
- English, Spanish
- Required Skills
- Customer serviceTime Management
Requirements
- Experience with healthcare administration, patient intake, and insurance verification
- Strong phone communication and customer service skills
- Compassionate, empathetic, and trauma-informed communication style
- Excellent organizational and time management skills
- Proficient in spoken and written English with a clear, neutral accent
- Experience with EHR systems (Practice Better preferred)
- Comfortable with Zoom, Google Meet, and email/calendar management
- Ability to maintain HIPAA-compliant handling of confidential information
- Reliable laptop/desktop, high-speed internet, and quiet workspace
- Must be able to submit NBI/Police clearance
Responsibilities
- Complete patient intake coordination from start to finish
- Collect and document patient information accurately in Practice Better
- Answer incoming phone calls and manage patient inquiries
- Conduct non-clinical consultations and patient outreach
- Verify insurance eligibility and communicate benefits to patients
- Schedule appointments and manage provider calendars via Zoom and Google Meet
- Maintain HIPAA-compliant handling of patient information
- Perform general receptionist and administrative tasks
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