Virtual MedSpa Front Desk Assistant
New
S
Staffing for DoctorsMedical Aesthetics
PhilippinesFull-TimeMiddle
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Languages
- English
- Experience
- 2+ years
- Required Skills
- Customer serviceEnglish communication
Requirements
- Flawless verbal and written English communication skills with a neutral accent
- 2+ years of administrative or front-desk experience in a MedSpa, dermatology, or plastic surgery practice
- Experience with scheduling software such as Vagaro, Mindbody, or Jane App
- Knowledge of HIPAA privacy guidelines
- Dedicated quiet home office with high-speed internet and noise-canceling headset
- Familiarity with medical aesthetics modalities
- Background knowledge of medical-grade skincare lines
- Sales and upselling ability
Responsibilities
- Manage practice scheduling system for medical staff, RNs, and estheticians
- Minimize scheduling gaps and manage waitlists
- Dispatch appointment confirmations and pre-treatment protocols
- Serve as primary virtual concierge for inquiries
- Conduct post-treatment satisfaction follow-ups
- Execute re-engagement campaigns for lapsed clients
- Maintain accurate client records and intake documentation
- Support retail product orders and membership program inquiries
View Full Description & ApplyYou'll be redirected to the employer's site
