Account Manager
New
T
TalentgratorIGaming
Poland. Georgia. SerbiaFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- English B2 or higher, Russian
- Required Skills
- Account ManagementCRMCustomer Success
Requirements
- Experience in iGaming industry
- Understanding of platform operations, casino/sportsbook workflows and client communication processes
- Experience coordinating with multiple internal teams and handling operational client requests
- English level: B2 or higher
- Russian language is required
Responsibilities
- Manage day-to-day communication with assigned platform clients
- Track and coordinate ongoing client requests, issues and follow-ups
- Work closely with Support, Product, Payments and Providers teams
- Monitor task statuses and ensure timely client updates
- Assist clients with platform-related operational questions
- Participate in regular syncs and operational meetings with clients
- Escalate critical issues when necessary
- Support client retention and long-term relationships
- Identify operational improvement and growth opportunities
- Maintain clear visibility of client-related operational activities after launch
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