Accounts Receivable Collections Specialist
P
Prime System SolutionsAccounts Receivable
Philippines, Eastern Timezone (Night Shift in PH)Full-TimeMiddle
Salary not disclosed
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Job Details
- Required Skills
- Data AnalysisCustomer serviceNegotiationTime ManagementCRMFinancial analysis
Requirements
- Strong verbal and written communication skills.
- Proficiency in negotiation and persuasion.
- Ability to actively listen to customer concerns.
- Strong problem-solving and analytical skills.
- Strong organizational and time management skills.
- Financial acumen regarding credit terms and cash flow.
- Knowledge of collection laws, regulations, and ethical practices.
- Proficiency in collection software and CRM systems.
- Ability to work independently with minimal supervision.
- Resilience, persistence, and attention to detail.
Responsibilities
- Contact customers with overdue accounts to negotiate payments.
- Resolve disputes related to outstanding balances.
- Maintain accurate and complete records of all customer interactions.
- Analyze account data to identify trends and patterns.
- Develop and implement collections strategies.
- Participate in cross-functional team meetings and huddles.
- Escalate complicated issues to senior resources.
- Ensure collections processes align with company standards.
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