- Act as the primary liaison between the delivery/engineering team, the client, and internal stakeholders.
- Determine, clarify, and define project scope and communicate this effectively to all stakeholders.
- Develop, maintain, and manage a detailed project schedule, budget, and work plan using Jira or equivalent tooling.
- Coordinate internal engineering resources and third-party vendors to reach project objectives.
- Plan and lead technical projects such as infrastructure upgrades, platform migrations, hardware refreshes, and software deployments.
- Own the client offboarding process end-to-end, including hardware decommissioning, access revocation, and data transfer.
- Build and maintain standardized offboarding checklists and playbooks.
Project ManagementCloud ComputingJira+1 more