Prime System Solutions

Prime System Solutions is a global technology and talent partner helping businesses achieve scalable growth through IT services, cloud solutions, AI...

Private Company

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Open Positions13

South AfricaFull-TimeIT ServicesPosted

Senior Network Operations Center (NOC) Manager

Provide overall leadership for teams and manage reporting Managers.
Set and manage performance goals, capacity, and staff requisitions.
Perform employee reviews, hiring, and staff development.
Act as an escalation point for critical client issues and manage stakeholder communications.
Take ownership of major incidents, ensuring resolution coordination and post-incident reviews.
Manage team scheduling, ticket backlogs, and resource utilization to ensure profitability.
Analyze operational data to improve key metrics, SLAs, and SLOs.

Showing 1 of 13 positions

About Prime System Solutions

Prime System Solutions is a global technology and talent partner helping businesses achieve scalable growth through IT services, cloud solutions, AI, and digital transformation . With teams across the UAE, Pakistan, and the Philippines, we combine technical expertise with people-first values to deliver reliable, innovative, and impactful solutions. We believe in collaboration, diversity, and growth , empowering both our clients and our employees to succeed. At Prime, you’ll find an environment that values curiosity, continuous learning, and making a real difference. Join us and be part of a team that’s shaping the future of technology and business transformation.

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