Sr. Manager, Supply Chain Operations
USFull-TimeManager
Salary not disclosed
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Job Details
- Experience
- 10+ years of progressive experience in supply chain, logistics, or operations, including 3–5 years in a management role
- Required Skills
- Microsoft Dynamics
Requirements
- Bachelor’s degree in Supply Chain, Operations, Business, or related field, or equivalent professional experience.
- 10+ years of progressive experience in supply chain, logistics, or operations.
- 3–5 years in a management role.
- Strong background in warehouse operations, inventory management, and fulfillment processes.
- Proven leadership experience managing and developing cross-functional teams.
- Solid understanding of supply chain systems, vendor management, and contract governance.
- Experience evaluating supplier performance and driving operational and cost improvements.
- Proficiency with ERP/WMS systems and operational reporting tools.
- Microsoft Dynamics 365 experience is a plus.
- Strong analytical, problem-solving, and decision-making skills in fast-paced environments.
- Excellent communication skills, including the ability to present to senior leadership.
Responsibilities
- Lead daily warehouse and hardware configuration operations, including receiving, inventory control, order fulfillment, and quality assurance.
- Manage, coach, and develop supply chain and configuration teams, setting goals, monitoring performance, and supporting career growth.
- Coordinate with Planning, Purchasing, Services, IT, Finance, and other stakeholders to align operational execution with business needs and deployment schedules.
- Serve as the primary escalation point for warehouse, fulfillment, and configuration issues.
- Oversee vendor and supplier relationships, including performance management, issue resolution, and contractual escalation.
- Analyze KPIs and operational data to identify trends and implement improvements in efficiency, cost, and accuracy.
- Lead risk assessments and develop contingency and continuity plans to mitigate supply chain disruptions.
- Partner with IT teams to enhance ERP systems (including Microsoft Dynamics 365) and reporting dashboards.
- Prepare and present operational performance updates, supplier strategies, and business cases to senior leadership.
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