Channel Sales Support Agent

New
B
BlockFinancial Services
Remote-first (office optional); role supports UK and Europe sales teams., Monday–Friday, 9:00 AM – 5:30 PMFull-TimeMiddle
Salary not disclosed
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Job Details

Experience
1–2 years
Required Skills
SalesforceCRMData analyticsChange ManagementHubSpotGoogle Workspace

Requirements

  • 1–2 years in sales support, channel management, technical support/implementation, or customer service.
  • Experience with CRM systems (Salesforce, HubSpot, or similar).
  • Proficiency in Google Workspace.
  • Proficiency in AI tools.
  • Familiarity with B2B sales processes and sales cycle management.
  • Basic understanding of sales reporting and analytics.

Responsibilities

  • Act as the main point of contact for UK and Europe sales teams.
  • Build and maintain strong working relationships with independent contractor sales teams.
  • Provide product knowledge, pricing information, sales collateral, and technical guidance.
  • Work with internal teams to resolve sales inefficiencies and remove blockers.
  • Identify recurring problems and partner with management to implement solutions.
  • Provide phone and face-to-face support when needed.
  • Maintain and update sales documentation, playbooks, and resource libraries.
  • Process commission calculations for UK and Europe sales teams.
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