Act as the main point of contact for US and Canadian partnership teams, responding to inquiries within agreed SLA timeframes
Build and maintain strong working relationships with resellers and sales teams
Provide product knowledge, pricing information, sales collateral, and technical guidance
Work with internal teams across the business to resolve sales inefficiencies and remove blockers
Identify recurring problems and partner with management to implement lasting solutions
Provide phone and face-to-face support when needed
Maintain and update sales documentation, playbooks, and resource libraries
Process commission calculations for US and CA sales teams in coordination with finance
Keep systems and information current so teams always have what they need
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About Block
Block, Inc. is a leading technology company that builds ecosystems focused on commerce and financial products and services, empowering individuals and businesses to participate and thrive in the global economy. Originally founded as Square in 2009 by Jack Dorsey, the company has grown to become a market leader in point-of-sale systems. Block's offerings span payment processing, peer-to-peer payments, and banking services, democratizing financial access worldwide. Products like Square provide integrated omnichannel solutions for sellers to manage payments, inventory, and appointments, while Cash App simplifies financial transactions for millions of users. Block also includes Afterpay for buy now, pay later functionality, TIDAL for artists, Bitkey for self-custody Bitcoin wallets, and Proto for Bitcoin mining products. With over 10,000 employees globally, Block is committed to continuous innovation and customer-centric development.
How We Work
Block fosters a culture built on economic empowerment, simplicity, customer obsession, and trust. You'll find an environment that values continuous innovation and ethical business practices. The company aims for radical transparency, sharing information openly with all employees. They seek "A-players" who embody humility, obsession, and hyper-competence, inspiring others with work ethic, creativity, and collaborative problem-solving. Block employees are encouraged to take ownership, drive impact, and continuously learn. The company supports a flexible work model, with many employees working remotely. The pace is comfortably fast, and there's a strong emphasis on achieving goals and delivering high-quality output.
Why Join Us
Drive global economic empowerment by providing accessible financial tools to millions of individuals and businesses.
Contribute to a company that prioritizes innovation and continuously develops new features across its diverse product ecosystem.
Work in a transparent and collaborative culture that values high performance, continuous learning, and mutual respect.
Benefit from comprehensive and flexible benefits designed to support your career growth and personal well-being.
Benefits & Perks
Competitive compensation, including company equity and an Employee Stock Purchase Program.
Comprehensive healthcare coverage (medical, vision, dental insurance), with premiums often 100% paid by Block.
401(k) plan with company match and financial planning support.
Flexible time off, paid parental, medical, and caregiving leave.
Monthly wellness allowance and access to wellness resources.
Professional development opportunities, including customized development tracks, training, and mentorship programs.