- Manage the final stages of the sales funnel, working with US merchants to drive the deal through to activation and accelerate the onboarding process.
- Travel as part of the job (around 10%)
- Drive world-class onboarding and implementation experiences for Square’s sellers, ensuring accountability to go-live timelines and accelerating deal velocity wherever possible.
- Cultivate strong cross-functional relationships with Sales, Account Management, Customer Success, Engineering, and Product to align on the seller journey, remove barriers, and deliver faster outcomes.
- Anticipate and resolve obstacles by managing stakeholder communications and developing scalable strategies that drive consistent success.
- Master Square’s platform, products, integrations, and ecosystem, staying ahead of new features and releases to serve as a trusted subject-matter expert.
- Lead high-impact, multi-merchant projects with competing priorities, ensuring effective resource allocation and timely delivery.
- Create and maintain engaging training materials for both internal teams and external partners.
- Execute accurate data entry and migration tasks for select sellers as part of the onboarding process.
Project ManagementProduct ManagementCross-functional Team Leadership+5 more