- Manage macOS fleet via Kandji MDM including deployments and policies.
- Act as gatekeeper for access management including onboarding, offboarding, and SSO.
- Support Slack and Jira-based IT requests and resolve issues efficiently.
- Collaborate with SRE team on infrastructure awareness and escalations.
- Document runbooks, processes, and internal guides.
- Support Windows and Linux users.
- Automate common requests to reduce toil.
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