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FeverUp

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馃敟 Agente de Atenci贸n al Cliente: Coreano (turno de noche)
Posted 2024-11-09

馃搷 Spain

馃Л Full-Time

馃攳 Live entertainment technology

  • Experiencia previa en Atenci贸n al Usuario o Atenci贸n al Cliente es muy valorable.
  • Preferible experiencia previa en el uso de Zendesk.
  • Nivel alto de coreano (oral y escrito) y fluidez en espa帽ol o ingl茅s.
  • Habilidad para planificar, organizar, priorizar y ejecutar tareas simult谩neas.
  • Excelentes habilidades de comunicaci贸n e interpersonales.
  • Orientaci贸n a soluciones y confiabilidad.
  • Orientaci贸n al detalle y excelente gesti贸n del tiempo.
  • Flexibilidad para adaptarse a cambios r谩pidos.
  • Capacidad de resoluci贸n y organizaci贸n.
  • Deseo de formar parte de un equipo din谩mico en una empresa en crecimiento.

  • Atenci贸n al cliente por tel茅fono, correo electr贸nico o redes sociales para la resoluci贸n de incidencias.
  • Gestionar y atender eficientemente las llamadas entrantes y chats.
  • Proporcionar informaci贸n precisa y completa utilizando los m茅todos adecuados.
  • Gestionar reclamaciones de clientes, ofreciendo soluciones adecuadas y realizando un seguimiento.
  • Mantener registros de interacciones, procesar cuentas y archivar documentos.
  • Seguir procedimientos, directrices y pol铆ticas de comunicaci贸n.
  • Hacer un esfuerzo extra para involucrar a los clientes.
  • Realizar trabajos paralelos para el Departamento de Operaciones.

Communication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitasking

Posted 2024-11-09
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馃敟 Onsite Event Coordinator - Tours
Posted 2024-11-07

馃搷 France

馃Л Temporary

馃攳 Live entertainment

  • More than 2 years of experience in event management or a relevant degree.
  • Passion for live music and event organization.
  • Minimum 1 year of event management experience.
  • Exceptional customer service skills.
  • Experience in leading a team on-site.
  • Strong problem-solving skills.
  • Ability to work under pressure.
  • Familiarity with AV and PA systems is desirable.

  • Select and recruit concert staff according to Fever's requirements.
  • Provide instructions to staff about timings and attire.
  • Consult with the shared timeline for concert organization.
  • Coordinate concerts on performance day, ensuring compliance with Candlelight procedures.
  • Manage on-stage speeches as per Fever's guidelines.
  • Oversee staff roles, briefing, and timing.
  • Handle the delivery arrangements for technical staff and candle supplies.
  • Manage battery charging for candles throughout the event.
  • Ensure the staging meets Fever鈥檚 standards with photo confirmation.
  • Facilitate artist logistics from arrival to rehearsals and meals.

LeadershipProject CoordinationCommunication SkillsProblem SolvingCustomer serviceAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communicationMultitasking

Posted 2024-11-07
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馃敟 Onsite Event Coordinator - Nancy (freelance)
Posted 2024-11-07

馃搷 France

馃Л Temporary

馃攳 Live entertainment

  • More than 2 years of experience in event management or a relevant degree.
  • Interest and passion for live music and event organization.
  • At least 1 year of experience in directing an on-site team.
  • Exceptional customer service skills.
  • Strong problem-solving abilities.
  • Ability to work well under pressure.
  • Knowledge of AV and PA systems is a plus.

  • Select and recruit concert staff according to Fever's requirements.
  • Provide instructions to staff regarding schedules and attire.
  • Consult the shared schedule to understand concert logistics.
  • Ensure smooth coordination and compliance with Candlelight operation modes on concert day.
  • Deliver speeches and manage technical deliveries.
  • Ensure proper setup of candles and recharge batteries as needed.
  • Manage artists' logistics including rehearsals and catering.
  • Post-concert, provide inventory and feedback to Fever.

LeadershipProject ManagementProject CoordinationCommunication SkillsCustomer serviceAttention to detailOrganizational skillsTime ManagementMultitasking

Posted 2024-11-07
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馃敟 General Manager (Outdoor Experience) - Philadelphia (Freelancer position)
Posted 2024-11-07

馃搷 United States

馃Л Contract

馃攳 Live entertainment and event management

  • 3+ years of previous experience in management for an experiential pop-up event or high-traffic establishment.
  • Highly motivated with a high energy profile.
  • Strong leadership skills for public engagement and staff management.
  • Ability to work autonomously and take initiative.
  • Excellent communication skills.
  • Effective time management to maximize business performance.
  • Legally allowed to work in the US.
  • Based in the Philadelphia area.

  • On-site management and operations of the experience in Philadelphia.
  • Develop process for smooth daily operations and maintenance of standards.
  • Set up coordinated system for inventory storage and supply handling.
  • Manage stock orders and supplies necessary for the experience.
  • Train staff and manage suppliers as needed.
  • Coordinate schedules for vendors and various staff roles within budget.
  • Daily communication with venue staff and management.
  • Manage staff payroll and report weekly on operations.
  • Implement weatherization plans and ensure cleanliness and safety.
  • Handle guest issues and assist with check-in procedures.

LeadershipProject ManagementProject CoordinationCross-functional Team LeadershipOperations ManagementCommunication SkillsCollaborationOrganizational skillsTime Management

Posted 2024-11-07
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馃敟 DACH Sales Representative
Posted 2024-11-07

馃搷 Germany

馃Л Full-Time

馃攳 Live entertainment

  • 3-4 years of experience in full-cycle sales with experience in managing and closing inbound leads.
  • Native/Fluent in German and fluent in English.
  • Proven track record of meeting or exceeding sales targets.
  • Excellent communication, negotiation, and interpersonal skills.
  • Ability to work independently and collaboratively in a dynamic team environment.
  • Familiarity with CRM systems and sales management tools.
  • Highly organized with strong time management skills.
  • Results-driven mindset with a focus on client success.

  • Respond promptly to inbound inquiries related to private events and Fever's offerings.
  • Conduct consultations with potential clients to understand their needs and present tailored solutions.
  • Schedule and attend meetings with clients to discuss event details.
  • Develop and present proposals, negotiate terms, and close sales.
  • Manage the entire sales process, ensuring a positive client experience.
  • Upsell and cross-sell additional services to maximize client value and Fever's revenue.
  • Build and maintain strong client relationships for repeat business.
  • Serve as the main point of contact for clients throughout the sales process.
  • Collaborate with marketing to optimize lead nurturing and conversion.
  • Work with operations and event teams to meet client requirements.

Negotiation

Posted 2024-11-07
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