Support Agent

New
F
FeverUpLive Entertainment
Remote from Spain, Flexible 8-hour shift + 1-hour break (5 days/week)Full-TimeMiddle
Salary not disclosed
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Job Details

Languages
Spanish, Portuguese & English
Required Skills
JiraGoogle WorkspaceSlack

Requirements

  • Live in Spain
  • Fluent in Spanish, Portuguese, and English
  • Experience in structured operations, support, or admin roles
  • Strong attention to detail and process orientation
  • Comfort with Jira, Airtable, Slack, and Google Workspace
  • Team-first mindset
  • Clear communicator
  • Proactive problem-solver
  • Ability to multitask in a fast-paced environment

Responsibilities

  • Keep internal tools (Jira, Slack, Airtable) updated and organized
  • Coordinate with Producers and Project Managers on day-to-day needs
  • Assist in maintaining visibility across tasks, deadlines and project progress
  • Assist with event setup and launch
  • Perform back office updates
  • Support invoicing processes
  • Proactively help with venue research and initial outreach
  • Contribute to budget tracking and cost allocation
  • Prepare and manage contracts
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