- Manage broader connectivity partner portfolio through scalable programmes, office hours, and regular health reviews.
- Lead quality-gated partner onboarding from qualification through certification and launch.
- Improve integration quality, capability adoption, and adherence to company standards.
- Own and develop connectivity and OCTO documentation and Help Centre content.
- Manage partner integration inquiries and coordinate L3 investigations with specialists.
- Contribute to the OCTO self-certification tool and represent the company on the OCTO specification committee.
- Build connectivity thought leadership through events, webinars, and partner engagements.