Call Center Representative / Outbound Appointment Setter
New
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Bath & Cabinet ExpertsHome Improvement
Indiana, United States. Ohio, United States. Kentucky, United States. Illinois, United States. Texas, United States. New Mexico, United States, Eastern Standard TimeFull-TimeEntry
Salary not disclosed
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Job Details
- Experience
- 1+ year
- Required Skills
- Customer service
Requirements
- Previous home improvement experience in a call center setting
- High School diploma or equivalent
- 1+ year of call center experience
- Ability to work independently in a fast-paced environment
- Excellent phone and communication skills
- Energetic with a positive attitude
- Task oriented and driven to meet and exceed goals
Responsibilities
- Engage with prospective clients to set appointments for the sales team
- Communicate the value of company products and services
- Handle a high volume of inbound and outbound calls
- Meet performance goals of converting calls to appointments
- Follow designated sales processes for appointment setting
- Confirm full and accurate client information
- Log activity and information accurately in CRM
- Provide high-level customer service
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