School Admissions Officer

New
T
Texas Sports Academy MainEducation / Sports
United StatesFull-TimeMiddle
Salary not disclosed
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Job Details

Languages
Bilingual proficiency in English and Spanish.
Experience
Minimum of one year
Required Skills
Data entryCRMHubSpot

Requirements

  • Minimum of one year of professional experience in a customer-facing role such as admissions, customer success, sales development, recruitment, or educational administration.
  • Demonstrated ability to communicate effectively by phone, email, and text message with a diverse range of stakeholders.
  • Proficiency in customer relationship management (CRM) software and standard office productivity tools.
  • Strong organizational skills and attention to detail.
  • Ability to manage multiple concurrent conversations and prioritize inquiries.
  • Comfortable using AI tools as a core part of daily workflow.
  • Personal experience as an athlete, coach, or in a sports-related role.

Responsibilities

  • Respond to inbound parent inquiries received by phone, email, and text message in a timely and professional manner during established business hours.
  • Conduct 15 to 30 minute discovery conversations with prospective families to gather relevant information regarding the student, athletic involvement, grade level, and educational objectives.
  • Provide accurate information about the Texas Sports Academy program, including the academic model, athletic schedule, coaching staff, tuition structure, and TEFA funding eligibility.
  • Qualify prospective families based on established criteria and transition qualified leads to the sales team with complete documentation.
  • Conduct follow-up outreach to prospective families who have not responded to previous communications.
  • Provide regular reporting to leadership on recurring parent questions, common objections, and engagement trends.
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