- Serve as the day-to-day owner of the family community, including communications, member engagement, and overall member experience.
- Design, schedule, and facilitate virtual and future in-person events such as parent information sessions, speaker panels, and family meetups.
- Identify, contact, and confirm relevant speakers and guests, managing all logistics from invitation through follow-up.
- Engage with members daily across group chats, social platforms, email, and the parent portal.
- Provide accurate information regarding program policies and resources while routing specialized inquiries to the appropriate team members.
- Build and manage a rolling calendar of events and engagement touchpoints.
SlackNotion