Receivables Support Representative
New
P
PavagoAccounts Receivable
Mexico. Colombia. Brazil. Costa Rica. Jamaica, U.S. Business HoursFull-TimeMiddle
Salary not disclosed
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Job Details
- Required Skills
- SalesforceProblem SolvingProcess improvementCRM
Requirements
- Proven experience in Accounts Receivable, collections, or billing support.
- Experience managing high-volume calls and emails.
- Familiarity with Salesforce or other CRM platforms.
- Strong communication and problem-solving skills.
- High attention to detail and ability to maintain organized documentation.
- Comfortable working remotely during U.S. business hours.
- Persistent and execution-focused work style.
Responsibilities
- Execute daily outbound collections via phone and email until payment is received or commitment is secured.
- Investigate billing issues and payment discrepancies to identify root causes.
- Open, track, and resolve cases in Salesforce.
- Communicate professionally with customers regarding payments and billing status.
- Maintain clean and audit-ready records within the CRM.
- Recommend workflow and process improvements to reduce billing errors and escalations.
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