Customer Service Representative
New
T
There is TalentCustomer Service
100% Remote (LATAM-based), Aligned with U.S. business hoursFull-Time
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Languages
- English (C1+ preferred)
- Required Skills
- Customer serviceCRMHubSpotGoogle WorkspaceSlack
Requirements
- Excellent spoken and written English (C1+ preferred)
- Previous experience in customer service, BPO, call center, or phone-based roles
- Strong communication and active listening skills
- Comfortable working in a fast-paced environment
- Strong attention to detail and multitasking ability
- Reliable internet connection and professional work setup
- Consistent and reliable work ethic
Responsibilities
- Handle inbound and outbound calls professionally
- Assist customers with questions, scheduling, and follow-ups
- Provide accurate information and customer support
- Document call notes and updates in company systems
- Maintain a professional and positive tone on calls
- Follow company processes and communication guidelines
- Support the team with general customer service tasks
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