- Contact courts to confirm case details, status, filing information, and court dates, times, and locations.
- Verify information using approved court resources, document findings, and escalate discrepancies.
- Update case-management systems with verified information.
- Prepare standardized motions and other documents using approved templates and case information.
- Follow firm requirements for document formatting, naming, filing, and quality control.
- Request and follow up on discovery and records from courts, agencies, prosecutors, law enforcement, and other authorized sources.
- Download, organize, and upload discovery, videos, offense reports, PC affidavits, and other case documents.
- Complete New Case Contract Verification, locate and verify cause numbers, and update case records.
- Provide task-based support to Specialist Legal Assistants across teams and manage assignments according to deadlines and priorities.
- Protect confidential client and case information and follow firm data-handling and security policies.
Customer service