Sales Development Representative (B2B)

H
Hire OverseasCorrugated packaging
Johannesburg, Gauteng, South Africa. South Africa. Philippines. Sri Lanka. Argentina. Brazil, U.S. business hoursFull-TimeJunior
Salary not disclosed
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Job Details

Experience
2+ years
Required Skills
SalesforceData entryLead GenerationEnglish communicationHubSpot

Requirements

  • 2+ years of experience in inside sales, SDR, BDR, CRM administration, or B2B outbound calling
  • Hands-on experience with a CRM system such as SugarCRM, Salesforce, HubSpot, or similar
  • Strong English communication skills both verbal and written
  • Experience calling and speaking confidently with U.S.-based business professionals
  • High attention to detail and accuracy in data entry and CRM management
  • Organized and able to manage multiple tasks and follow structured processes
  • Proactive mindset: you identify issues and opportunities without being asked
  • Availability during U.S. business hours
  • Experience with B2B sales or lead generation campaigns in manufacturing, packaging, or industrial sectors (nice to have)
  • Familiarity with sales tools such as dialers, email sequencing tools, or data platforms (nice to have)
  • Experience working directly with U.S.-based teams or clients (nice to have)
  • Understanding of sales pipelines and funnel metrics (nice to have)

Responsibilities

  • Maintain and update records in SugarCRM with accuracy and consistency
  • Ensure completeness across all accounts and contacts and remove duplicate or outdated records
  • Segment and organize account lists for targeted outreach
  • Generate basic reports to support sales activity and pipeline visibility
  • Analyze CRM data to identify underpenetrated accounts, inactive customers, and re-engagement opportunities
  • Research accounts to identify additional contacts and decision-makers
  • Conduct outbound calls to existing customers, warm prospects, and cold prospects
  • Qualify leads using discovery questions and schedule meetings for the sales team
  • Log all call activity and outcomes accurately in the CRM
  • Assist with lead follow-up and nurturing activities
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