Account Manager
New
H
HireHawkStaffing
Philippines. Nicaragua. El Salvador. Guatemala, U.S. Eastern Time (ET)ContractMiddle
Salary1500 - 1800 USD per month
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Job Details
- Languages
- English
- Experience
- 2+ years
- Required Skills
- CRM
Requirements
- Bachelor’s degree
- 2+ years of experience in account management, staffing, recruiting, or a client-facing role within the staffing industry
- 2+ years of full-cycle recruiting experience
- Familiarity with ATS/CRM and recruitment or account management tools
- Comfortable using Hubstaff or a comparable time-tracking productivity tool
- Solid understanding of the recruitment lifecycle and staffing processes
- Business-fluent English proficiency
- Ability to work as an independent contractor
- Availability to work during U.S. Eastern Time (ET) business hours
- Experience supporting contract renewals or contract negotiations (preferred)
- Currently based in the Philippines, Nicaragua, El Salvador, or Guatemala (preferred)
Responsibilities
- Build and maintain relationships with key client accounts to drive satisfaction and retention
- Serve as the primary point of contact between clients and candidates throughout the hiring process
- Liaise between clients, candidates, and internal teams (recruitment, operations, leadership) to align on needs and expectations
- Facilitate communication and gather feedback during client interviews
- Monitor the full recruitment lifecycle for assigned accounts to ensure timely progress and quality delivery
- Partner with recruiters to match talent to client needs and ensure successful placements
- Identify account growth opportunities and collaborate with sales to expand staffing services
- Track and analyze account performance metrics and provide recommendations
- Lead contract renewals and support negotiations
- Prepare and deliver client reports, updates, and presentations
- Proactively resolve client and candidate concerns
- Manage account budgets and ensure financial targets and margins are achieved
- Conduct regular client check-ins on performance, hiring progress, and workforce strategy
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