Spinnaker Support

๐Ÿ‘ฅ 251-500ConsultingInformation TechnologySoftware๐Ÿ’ผ Private Company
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Spinnaker Support empowers businesses worldwide to maximize the value of their software ecosystems. We deliver comprehensive third-party support, managed services, and consulting for enterprise applications like SAP, Oracle, and JD Edwards. Our expertise helps organizations reduce costs, enhance security, and navigate digital transformation with certainty. We're a rapidly growing company with a strong reputation for providing high-quality support and innovative solutions. Our team leverages a robust technology stack including Salesforce.com (for CRM), and utilizes various technologies such as Google Tag Manager for analytics and a range of security protocols (SPF, DNSSEC, HSTS, SSL by Default) to ensure data integrity and client protection. We value collaboration and innovation, fostering a supportive and dynamic work environment. While our headquarters are in Colorado, our remote-first approach enables global talent acquisition and a flexible work-life balance. With over 250 employees and a track record of double-digit growth, Spinnaker Support continues to invest in its employees and its services. We've been recognized by Gartner for our expertise in independent third-party software support, affirming our commitment to excellence. We offer competitive compensation and benefits packages, and a culture that encourages professional growth and advancement. Spinnaker Support is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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๐Ÿ”ฅ VMware Support Engineer
Posted about 2 months ago

๐Ÿ“ India

๐Ÿ” Enterprise software support

  • Minimum 5 years' experience across VMware core technologies at a senior support level.
  • Experience in VMware subject areas such as Compute, Infrastructure, Networking, or Automation.
  • Advanced knowledge of ESXi and vCenter Server.
  • Strong skills in Storage, especially SRM.
  • Experience in configuring VMware virtual solutions.
  • Knowledge of scripting languages like Python or PowerShell.
  • VMware and industry certifications such as VCAP-DCV or CCNA.
  • Experience in handling critical customer situations.
  • Occasional after hours, weekends and holidays support for urgent customer issues.
  • Must have excellent customer focus and communication.
  • Ability to troubleshoot customer issues in a remote environment.
  • Work collaboratively as part of a global team in a 24x7 support model.
  • Drive customer satisfaction by tracking and minimizing aging cases.
  • Provide root cause analysis for technical issues when requested.
  • Assist with creating and maintaining relevant knowledge articles.
  • Collaborate with internal stakeholders to enhance customer experience.
  • Promote best practices and new methodologies.

Python

Posted about 2 months ago
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๐Ÿ”ฅ Senior Account Executive
Posted about 2 months ago

๐Ÿ“ West Coast US

๐Ÿ” Maintenance and technical support services

  • Bachelorโ€™s degree required.
  • 5 plus years of direct sales experience.
  • 2 plus years of SAP, JDE, Oracle and other maintenance services sales preferred.
  • Experience with Microsoft Office, especially PowerPoint.
  • Salesforce.com (or similar CRM) experience preferred.
  • Strong interpersonal, written, and oral communication skills.
  • Self-motivated and a strong team player.
  • Execute a consultative selling sales method.
  • Sell to a defined quota.
  • Contribute to the team selling approach.
  • Manage corporate/commercial terms and issues.
  • Maintain an opportunity pipeline to support sales quotas.
  • Sell additional services to current clients.
  • Collaborate with marketing to develop sales collateral.

OracleSalesforceSAPMicrosoft OfficeAccount ManagementLead GenerationCRMPowerPoint

Posted about 2 months ago
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