Level Access

Level Access is a company focused on accessibility solutions, providing products and services that help organizations deliver inclusive digital experiences.

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🔥 Customer Success Manager

Posted 2024-11-17

🧭 Full-Time

🔍 Software/SaaS

Minimum 5 years of experience in a Customer Success Manager or Account Manager role in a software or SaaS organization.
Metrics driven, analytical, and process-oriented attitude.
Ability to build and maintain positive relationships with diverse stakeholders.
Good understanding of value drivers in annual recurring revenue (ARR) and SaaS business models.
Experience with Microsoft Office 365 or equivalent collaboration software.
Experience with CRM systems like Gainsight or Salesforce.

Intimately understand customer value drivers and their accessibility goals.
Coordinate and lead Business Reviews with customer stakeholders.
Partner cross-functionally to support subscription renewals and growth opportunities.
Develop trusted advisor relationships with client advocates.
Drive product adoption, engagement, and customer satisfaction.
Communicate the platform's value across the customer's organization.
Advocate for customers within Level Access.
Monitor customer engagements to ensure alignment with accessibility goals.

Posted 2024-11-17

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🔥 Sales Development Representative

Posted 2024-10-21

📍 North America

🧭 Full-Time

🔍 IT Accessibility compliance products and services

Excellent written and verbal communication skills via phone and email.
Ability to be on the phone 85% of the day.
Articulate communication with individuals at all company levels and external executives.
PC literacy (Outlook, Word, Excel, PowerPoint).
Ability to work independently with minimal supervision.
Capability to maintain a high call rate and assess prospect's 'fit'.
Excellent probing and listening skills.
Strong time management skills, with attention to detail.

Contact qualified prospects using a consultative sales approach.
Engage with and develop prospects to be transitioned to the Sales team.
Document, track, and monitor all leads and activities in Salesforce.com.
Contact and schedule appointments with Account Executive in target verticals.
Collaborate with Sales and Marketing to identify and source potential leads.
Nurture longer-term prospects.
Build a solid understanding of B2B sales concepts.

Communication SkillsAnalytical SkillsCollaborationMicrosoft Excel

Posted 2024-10-21

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🔥 Mid-Market Sales Manager

Posted 2024-10-21

📍 North America

🧭 Full-Time

🔍 Accessible IT solutions

2 to 4 years of management experience.
5+ years of sales experience in SaaS Midmarket Sales.
Ability to work in a team environment.
Proven success in coaching prospecting and sales cycle management.
Ability to teach foundational sales skills.

Meet or exceed sales targets for assigned territory.
Develop and execute effective strategies to achieve targets.
Recruit and onboard account executives.
Manage daily activities of the team, ensuring accurate reporting.
Ensure team meets quotas through new sales.
Understand industry trends and Level Access value propositions.
Coach sales representatives on products, services, and selling practices.
Develop relationships with prospective clients and manage deal strategies.

LeadershipBusiness DevelopmentPeople ManagementBusiness developmentCommunication SkillsAnalytical SkillsCollaborationCoaching

Posted 2024-10-21

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🔥 HubSpot Administrator

Posted 2024-10-21

📍 Mexico

🔍 Technology

3 years of experience administering HubSpot CRM.
Experience managing HubSpot CRM integrated with Salesforce.
Highly knowledgeable in data management, process optimization, and system integrations within HubSpot.
In-depth knowledge of HubSpot's CRM and marketing automation features.
Experience in creating and analyzing marketing metrics and campaign performance.
Proficient in designing workflows and automations that enhance sales and marketing effectiveness.
Experience configuring Salesforce related to custom fields and lead assignment.
Proven ability to troubleshoot technical issues.
Strong communication and collaboration skills with cross-functional teams.
Self-starter with a desire to identify areas for improvement.

Manage the HubSpot platform using Marketing and Operations Hubs.
Manage and troubleshoot workflows, integrate with Salesforce and other systems, and develop lead routing strategies.
Consult on and implement best practices for data management in HubSpot.
Define technical requirements to support marketing and sales initiatives.
Optimize HubSpot data models, workflows, forms, and automation strategies.
Maintain HubSpot integration with Salesforce and other applications.
Provide data architecture consultation to ensure seamless integrations.
Collaborate with team members on HubSpot customizations.
Establish HubSpot best practices for lead scoring and data integrity.
Troubleshoot and resolve HubSpot technical issues.

Salesforce

Posted 2024-10-21

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🔥 Enterprise Account Executive

Posted 2024-10-21

📍 North America

🧭 Full-Time

🔍 Accessible IT solutions

Extensive experience in engaging and selling SaaS and Service solutions.
Consistent record of accomplishment in full-cycle sales of large, complex technology.
A well-rounded understanding of emerging technologies.
Outstanding executive-level written and verbal communication skills.
Ability to work in a fast-paced, diverse environment.
Understanding web technology specific to accessibility is a plus.

Prospect, pitch, negotiate, and close new enterprise clients.
Identify and develop opportunities and position Level Access as a strategic accessibility partner.
Establish relationships and conduct discovery with prospective buyers.
Develop and implement territory plans for consistent growth.
Lead sales pursuits with a multidisciplinary team.
Negotiate service agreements with enterprise procurement and legal.
Provide advice on business objectives and initiatives.
Partner closely with an SDR for territory insights.
Develop relationships to expand Level Access’s partnerships.
Maintain demo certification and product knowledge.
Accurately forecast and manage Salesforce data.

LeadershipBusiness DevelopmentBusiness developmentCommunication SkillsAnalytical SkillsNegotiation

Posted 2024-10-21

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🔥 Technical Product Marketing Manager

Posted 2024-09-26

📍 Mexico

🧭 Full-Time

Bachelor’s degree or equivalent experience in Computer Science, or a related technology field. Exposure to marketing is a plus.
2+ years of experience in product marketing, technical marketing, or a related role.
Proficiency in web development (HTML, CSS, JavaScript), and a basic understanding of SDKs and APIs.
Strong willingness and ability to learn new technologies and tools.
Fluency in English and Spanish.

Develop and deliver engaging product demonstrations in support of marketing and product initiatives that showcase the capabilities and benefits of our products.
Learn how our platform works including various SDKs and APIs to effectively communicate their value to various audiences.
Utilize web development skills to create interactive and visually appealing demos.
Collaborate closely with product managers, engineers, marketing, and product teams to ensure accurate and effective product messaging.
Produce technical content, including demo scripts, tutorials, and presentations.
Gather feedback from the sales teams to continuously improve and refine product offerings.

HTMLCSSJavascriptJavaScriptContent creationCollaboration

Posted 2024-09-26

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Level Access

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