Medical Intake & Sales Coordinator

New
T
There is TalentPhysical Therapy
LATAM-basedFull-TimeMiddle
Salary not disclosed
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Job Details

Languages
Fluent English and Spanish (Required)
Required Skills
CRM

Requirements

  • Proven ability to influence, guide, and close, with a competitive approach to hitting growth goals (Sales Mindset).
  • Fully fluent in both English and Spanish.
  • Comfortable using CRM systems.
  • Comfortable using EMR systems.
  • Comfortable using digital tracking tools in a fast-paced environment.
  • Strong organizational skills with a focus on documenting patient details and interactions with 100% accuracy.

Responsibilities

  • Contact all new medical referrals and incoming leads from physicians, attorneys, and digital marketing sources to convert them into scheduled evaluations.
  • Maintain consistent follow-up with pending leads to maximize conversion rates and ensure patient needs are met promptly.
  • Accurately enter, update, and track patient information within CRM, EMR, and internal tracking systems.
  • Monitor and report on daily metrics, including call volume, conversions, and total scheduled evaluations.
  • Act as a clear and professional link between patients, referral partners (attorneys and physicians), and our internal clinical teams.
  • Collaborate with marketing and clinical departments to streamline patient flow and improve the overall intake experience.
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