Panoptyc

👥 1-10 Electronics Artificial Intelligence (AI)Information Technology💼 Private Company

Panoptyc is revolutionizing loss prevention in the retail industry. We leverage machine learning and computer vision to identify and prevent theft in micro markets, offering operators valuable insights and protection. Our Market Detective software and Market Viewer cameras provide comprehensive solutions, reducing the need for manual footage review and offering remote market access. As a fast-growing company, Panoptyc employs a remote-first approach, fostering a collaborative and dynamic global team. Our technology stack includes expertise in areas such as Amazon Web Services (AWS), Google Workspace, and QuickBooks Online, all critical to our core platform. We're actively expanding our team across multiple departments, including finance and engineering, with opportunities for growth and impact. Our team is passionate about building innovative solutions in a fast-paced environment. Our technology team focuses on developing cutting-edge solutions to improve retail security. We have built a culture of collaboration, innovation, and continuous learning, empowering team members to contribute and grow. We're committed to helping retailers of all sizes, from Fortune 500 companies to local businesses, improve their security and profitability. We are seeking skilled professionals to join us. We are backed by strong funding and have a proven track record of providing innovative and effective solutions, protecting businesses across the United States. We offer competitive compensation and benefits, fully remote work opportunities, and the chance to be part of a rapidly growing team that's reshaping retail security. Join us to protect retail together!

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Jobs at this company:

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🔥 Cloud Systems Engineer

Posted about 9 hours ago

📍 Philippines

🧭 Full-Time

🔍 IT/Engineering

🔧 Requirements

3+ years of experience in DevOps, cloud infrastructure, or system administration roles
Strong experience with Heroku, AWS or Azure cloud platforms
3+ years hands-on experience implementing and managing access control systems, especially with Google Workspace
Proficiency in scripting languages (Google AppScript, Python, Bash, Batch etc.)
Solid understanding of networking concepts and security principles.
Experience managing VDI workspaces in AWS or Azure.
Experience with CI/CD tools (Jenkins, GitHub Actions, or CircleCI, etc.)
Knowledge of containerization technologies (Docker, Kubernetes)
Understanding of logging and monitoring solutions
Experience implementing security controls based on industry standards

💡 Responsibilities

Lead the migration of applications and services from Heroku to AWS, ensuring minimal disruption to operations
Implement and manage comprehensive access control systems for all IT solutions and vendor integrations in accordance with company SOPs
Develop and maintain cloud infrastructure using Infrastructure as Code (IaC) principles
Configure, optimize, and maintain AWS services (EC2, Fargate, S3, RDS, Lambda, etc.) for maximum security, reliability, and cost-efficiency
Establish and enforce security best practices for cloud resources and IT systems
Create and maintain documentation for all infrastructure components and access control procedures
Monitor system performance, security, and availability using appropriate tools
Troubleshoot and resolve infrastructure issues and security incidents
Collaborate with development teams to implement CI/CD pipelines and DevOps best practices
Support internal teams with IT-related inquiries and technical assistance
Conduct regular security audits and compliance checks
Stay updated on cloud security trends and emerging technologies

AWSDockerKubernetesCI/CDTerraformComplianceNetworkingScripting

Posted about 9 hours ago

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🔥 Cloud Systems Specialist (AWS)

Posted 3 days ago

📍 United States

🧭 Full-Time

🔍 Retail Security

🔧 Requirements

3-5 years of hands-on experience with AWS services including EC2, S3, IAM, VPC, CloudTrail, and AWS Config.
Strong background in cloud security, access management, and implementing MFA/2FA solutions.
AWS Certified Solutions Architect, AWS Certified Security - Specialty, or AWS Certified SysOps Administrator preferred.
Experience managing GitHub repositories, access controls, and workflow automation.
Proficiency with CloudFormation, Terraform, or similar IaC tools.
Experience with CI/CD pipelines, automation scripting (Python, Bash), and monitoring tools.
Understanding of cloud cost optimization, budgeting, and financial operations principles.
Knowledge of security frameworks, audit procedures, and compliance requirements.
Excellent written and verbal communication skills for documentation and cross-team collaboration.

💡 Responsibilities

Manage, configure, and maintain AWS cloud infrastructure, ensuring high availability, security, and scalability across all environments.
Administer and integrate GitHub repositories, including access management, workflow automation, and repository security controls.
Implement, monitor, and enforce MFA/2FA and other security best practices across all cloud and code systems.
Conduct regular security and compliance audits of cloud workloads, access controls, and code repositories to ensure adherence to security standards.
Monitor and optimize cloud spending, applying FinOps principles to ensure cost-effective use of resources and budget management.
Automate routine tasks and system monitoring using infrastructure-as-code tools and CI/CD pipelines to improve operational efficiency.
Respond to and remediate security incidents or vulnerabilities in the cloud environment with rapid resolution and preventive measures.
Work closely with DevOps, security, and IT teams to ensure seamless operations and compliance with internal policies and external regulations.
Document processes, configurations, and audit findings for transparency, knowledge sharing, and compliance purposes.

AWSPythonBashCloud ComputingCI/CDTerraformCompliance

Posted 3 days ago

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🔥 Collections Specialist

Posted 8 days ago

📍 Philippines

🧭 Full-Time

💸 8320.0 - 11648.0 USD per year

🔍 Retail Security

🔧 Requirements

2+ years of experience in collections, accounts receivable, or a related finance role
Proven ability to manage customer relationships professionally and diplomatically
Strong organizational skills and attention to detail for managing documentation and tracking
Proficiency in Excel and familiarity with invoicing or accounting systems
Strong communication skills and ability to work effectively in a remote environment
Availability to work during US business hours

💡 Responsibilities

Proactively contact clients via phone and email to follow up on overdue invoices
Review and reconcile customer accounts regularly, ensuring accurate allocation of payments to outstanding invoices
Negotiate and establish payment arrangements with clients where needed
Collaborate with internal departments (Sales, Customer Service) to resolve billing or service-related issues impacting collections
Maintain detailed records of all collection activities and communications
Prepare and present regular reports on collection status, trends, and areas for improvement
Act as a point of contact for client billing inquiries while preserving strong customer relationships
Ensure all collection activities comply with company policies and applicable regulations

Communication SkillsCustomer serviceAccountingNegotiation skillsReportingRelationship management

Posted 8 days ago

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🔥 Field Account Executive - Dallas

Posted 10 days ago

📍 United States

🧭 Full-Time

💸 50000.0 - 60000.0 USD per year

🔍 Retail Security

🔧 Requirements

2+ years of successful outside sales experience, preferably in a B2B environment
Proven track record of meeting or exceeding sales targets
Excellent communication and interpersonal skills
Self-motivated with the ability to work independently in a field-based role
Comfort with extended periods of walking, driving between locations, and outdoor exposure Valid driver's license and reliable personal transportation
Experience with CRM software and mobile sales tools
Bachelor's degree preferred but not required for candidates with strong sales experience

💡 Responsibilities

Conduct daily in-person visits to retail locations within your assigned territory
Develop and maintain strong relationships with store managers and key decision-makers Present our products/services through engaging demonstrations and presentations
Meet or exceed monthly sales targets and KPIs Identify new business opportunities within existing accounts
Regularly track and report on sales activities, leads, and market insights
Represent the company professionally in all client interactions
Navigate local market conditions and adapt sales strategies accordingly

SalesforceCommunication SkillsPresentation skillsInterpersonal skillsRelationship buildingNegotiation skillsSales experienceCRM

Posted 10 days ago

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🔥 Sales Development Representative

Posted 15 days ago

📍 United States

🧭 Full-Time

💸 75000.0 - 90000.0 USD per year

🔍 Retail Security

🔧 Requirements

Hard-working, independent, competitive, fearless, coachable, ambitious, efficient, persevering, contrarian, loves learning, empathetic, curious, high-integrity, acts with a sense of urgency, responsive and follows up, assertive, entrepreneurial, good listener
Excellent written and verbal communication skills
Ideally, you have sales experience but it's not a prerequisite for success

💡 Responsibilities

Increase top-line revenue and unit deployment
Educate yourself on Panoptyc's products and services
Call on dormant and warm leads in Panoptyc's existing channel of micro markets
Learn, practice, and master the Panoptyc sales methodology through training from the Sales Director
Call on new markets for our technology
Conduct and effectively manage business development activities including but not limited to cold calling, warm calling, follow-ups, cold emailing/social media outreach, holding webinars, attending conferences and events and making in-person customer visits, social media posts, and creating monthly newsletter email to customers and prospective customers
Tracking outreach effectiveness and sales metrics and iterating your approach to maximize your effectiveness
Maintain CRM
Build and maintain lead lists for the micro market industry
Share customer feedback on technology and areas for improvement
Build sales process documentation
Putting prospective customers and expansion opportunities into tiers and tailoring outreach to the opportunity size and tier

SalesforceCommunication SkillsRESTful APIsPresentation skillsWritten communicationRelationship buildingNegotiation skillsVerbal communicationActive listeningSales experienceMarket ResearchLead GenerationCRM

Posted 15 days ago

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🔥 Billing and Operations Specialist

Posted 24 days ago

📍 Philippines

🧭 Full-Time

💸 6.0 USD per hour

🔍 Retail Security

🔧 Requirements

Proven experience in billing, finance operations, or a related administrative role.
Familiarity with invoicing systems, purchase order processes, and financial reconciliation.
Experience with tools like QuickBooks Online (QBO), Excel/Google Sheets, and expense tracking platforms.
Highly detail-oriented with excellent organizational skills.
Strong problem-solving abilities and a proactive mindset in addressing operational issues.
Strong communication skills and ability to work effectively in a remote environment.
Availability to work during US business hours.

💡 Responsibilities

Process invoices, create and manage purchase orders (POs), and maintain accurate daily tracking sheets (e.g., AT, Stripe).
Update weekly performance metrics and manage internal payroll records.
Oversee month-end activities, including recurring and special invoicing, location updates, and inventory tracking.
Support as needed with Amazon expense reports, credit memos, and preparing estimates and quotes.
Create and manage POs and payments within QuickBooks Online (QBO).
Process inventory-related payments in coordination with finance and fulfillment teams.
Collaborate closely with the Invoicing and Fulfillment teams to ensure seamless and accurate financial operations.
Handle ad hoc operational support tasks as they arise in a fast-paced environment.

Excel VBAMicrosoft ExcelFinanceBookkeeping

Posted 24 days ago

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🔥 Computer Vision Lead (R&D)

Posted 25 days ago

📍 United States

🧭 Full-Time

💸 300000.0 - 400000.0 USD per year

🔍 Retail Security

🔧 Requirements

8+ years in engineering roles with deep experience in AI, ML, and computer vision
Proven track record of building 0 → 1 products or technical breakthroughs that went to market
Strong hands-on skills with ML frameworks (e.g., PyTorch, TensorFlow), video analytics (e.g., OpenCV), and deployment tooling (e.g., ONNX, Triton, containers)
Comfortable leading and scaling small engineering teams
Experience creating data pipelines for and categorizing vast sets of video training data.

💡 Responsibilities

Lead and manage a small team of engineers to prototype and productize computer vision and AI systems
Personally build and own early-stage proofs-of-concept, rapidly iterating and validating in the real world
Define and prioritize the technical R&D roadmap in collaboration with product and business leads
Architect scalable systems that transition from lab to production (edge and/or cloud)
Vet new models, data architectures, and hardware deployments
Be a key thought partner in setting technical direction for entirely new product lines

AWSDockerLeadershipProject ManagementPythonArtificial IntelligenceImage ProcessingKubernetesMachine LearningOpenCVPeople ManagementPyTorchSoftware ArchitectureAlgorithmsData StructuresTensorflowAgile methodologies

Posted 25 days ago

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🔥 New Business Launch Operations Manager

Posted about 1 month ago

📍 Philippines

🧭 Full-Time

💸 12.0 USD per hour

🔍 Retail Security

🔧 Requirements

Proven experience in operations, business launch, or program management roles
Strong organizational skills and the ability to work in fast-changing environments
Experience coordinating across multiple teams and stakeholders
Comfort with ambiguity and learning quickly on the job
Strong communication skills and ability to work effectively in a remote environment
Availability to work during US business hours

💡 Responsibilities

Collaborate with an Account Executive to take qualified leads from interest to live pilots
Build and manage onboarding workflows for new business line clients
Operationalize pilot programs, ensuring consistent execution and customer experience
Identify inefficiencies and design scalable solutions for workflows and systems
Track and report progress across pilot accounts to internal stakeholders
Coordinate cross-functional teams to ensure successful pilot launches and transitions
Set up automation tools and processes to streamline repetitive operational tasks
Continuously iterate and improve based on client feedback and operational results

Project ManagementSalesforceProject CoordinationCross-functional Team LeadershipOperations ManagementBusiness OperationsCI/CDAgile methodologiesRESTful APIsCross-functional collaborationStakeholder managementProcess improvementCRMCustomer Success

Posted about 1 month ago

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🔥 Customer Success Analyst

Posted about 1 month ago

📍 Philippines

🧭 Full-Time

💸 10.0 - 12.0 USD per hour

🔍 Retail Security

🔧 Requirements

A minimum of 4 years of customer-facing experience in roles such as customer service, customer success, or sales.
Strong technical aptitude with the ability to troubleshoot and resolve technical issues.
Experience with CRM systems (e.g., HubSpot) is preferred but not mandatory.
Familiarity with ticketing systems (e.g., Zendesk) is an advantage but not required.
Excellent written and verbal communication skills in English.
Availability to work during East Coast business hours.
Strong and reliable internet connection.
Alignment with our company values and culture.

💡 Responsibilities

Manage a portfolio of approximately 40 mid-market customers, ensuring regular engagement through monthly meetings.
Collaborate with account stakeholders to ensure they derive maximum value from our platform.
Work cross-departmentally to gather all necessary information to enhance the customer journey and overall experience.
Report directly to the Head of Customer Success and the Customer Success Lead.
Gather and relay product feedback from customer interactions to the Head of Customer Success and Head of Product.
Lead initiatives and projects aimed at driving customer engagement and delivering customer value.

RESTful APIsAccount ManagementTroubleshootingClient relationship managementTechnical supportCRMCustomer SuccessEnglish communication

Posted about 1 month ago

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🔥 Software Engineer (R&D) - LatAm

Posted about 1 month ago

📍 Brazil

🧭 Full-Time

💸 62400.0 - 83200.0 USD per year

🔍 Retail Security

🔧 Requirements

2-3 years of experience working as a Software Engineer.
Experience with Angular with Typescript and C# and .Net Technologies is preferred.
Understanding of programming concepts and how they can be applied when building complex systems.
Excellent command of the English Language (written & spoken).

💡 Responsibilities

Research and develop new systems and products using Typescript, Python and C#, and.
Write excellent code.
Understand the "why" behind our products.
Write tests and documentation.

PythonTypeScriptC#.NETAngularDocumentationSoftware Engineering

Posted about 1 month ago

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