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New Business Launch Operations Manager

Posted about 1 month agoViewed

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💎 Seniority level: Manager

📍 Location: Philippines, EST

💸 Salary: 12.0 USD per hour

🔍 Industry: Retail Security

🏢 Company: Panoptyc👥 1-10ElectronicsArtificial Intelligence (AI)Information Technology

🗣️ Languages: English

🪄 Skills: Project ManagementSalesforceProject CoordinationCross-functional Team LeadershipOperations ManagementBusiness OperationsCI/CDAgile methodologiesRESTful APIsCross-functional collaborationStakeholder managementProcess improvementCRMCustomer Success

Requirements:
  • Proven experience in operations, business launch, or program management roles
  • Strong organizational skills and the ability to work in fast-changing environments
  • Experience coordinating across multiple teams and stakeholders
  • Comfort with ambiguity and learning quickly on the job
  • Strong communication skills and ability to work effectively in a remote environment
  • Availability to work during US business hours
Responsibilities:
  • Collaborate with an Account Executive to take qualified leads from interest to live pilots
  • Build and manage onboarding workflows for new business line clients
  • Operationalize pilot programs, ensuring consistent execution and customer experience
  • Identify inefficiencies and design scalable solutions for workflows and systems
  • Track and report progress across pilot accounts to internal stakeholders
  • Coordinate cross-functional teams to ensure successful pilot launches and transitions
  • Set up automation tools and processes to streamline repetitive operational tasks
  • Continuously iterate and improve based on client feedback and operational results
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