🏖️Operations Manager - Job Code: 51695080501

Strong operations background (retail and online/ecom context) Experience with HubSpot CRM (management, hygiene, setup) Familiarity with CIN7 strongly preferred Ability to work with overlap in PST afternoons (around 2–3 PM PST start) Strong English communication for client comms and customer service Direct CIN7 experience (preferred) Shopify experience (preferred) Experience with finance/grants/finance adjacent tasks (preferred) Project management experience (preferred) Proven track record of process improvement and standardization (preferred) Experience working with Slack, Google Workspace, Notion (preferred) Highly proactive personality

Retail and online business operations support Client communication across channels Order taking and processing across sales channels Inventory management Shipment tracking and coordination Coordinating with suppliers and organizing logistics POS coordination and documentation Maintaining and updating operational reports Light operations admin Email and calendar management Basic customer support via chat and email Keeping tools, systems, and data up to date Flagging gaps, issues, and requests proactively Proactively identifying process improvements and standardizing workflows General project and operations organization CRM management, hygiene, and setup in HubSpot Potential expansion into Shopify related work and additional ops projects