- Support clients throughout the integration process and post-launch.
- Develop learning materials and tools to enhance the client experience when integrating with the API.
- Deal with clients requests and technical incidents.
- Conduct workshops with clients to help them integrate smoothly.
- Monitor clients API and Webhooks consumption to proactively address any oddities.
- Check the clients implementation quality by conducting joint testing sessions with clients.
- Contribute to the team quarterly priorities to ensure scalability and proactiveness of the Integration Success function.