Executive Assistant, Operations - USA Client

P
PairedShort-term Rentals
Colombia, EST time zone with LATAM overlapFull-TimeMiddle
Salary not disclosed
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Job Details

Required Skills
Google SheetsGoogle WorkspaceSlackAsana

Requirements

  • Proven experience as an Executive Assistant or in operations support
  • Experience ideally for entrepreneurs or multi-business environments
  • Strong organizational and project management skills
  • Excellent written and verbal communication
  • Experience with calendar management tools (e.g., Google Calendar, time zone coordination)
  • Familiarity with booking platforms (e.g., Airbnb, Booking.com) or similar customer-facing systems
  • Experience using project management tools (e.g., Asana, ClickUp, Trello)
  • Proficiency in Google Workspace, especially Google Sheets for tracking and organization
  • Comfortable using communication tools (Slack, WhatsApp, email) for fast-paced coordination
  • Ability to multitask and prioritize in a dynamic environment
  • Proactive, resourceful, and detail-oriented
  • Fast learner with the ability to adapt to new tools and changing priorities
  • Comfortable with a flexible, on-call work model

Responsibilities

  • Manage a complex, multi-business calendar across the EST time zone with LATAM overlap
  • Coordinate meetings, priorities, and schedule changes efficiently
  • Handle guest communications via booking platforms
  • Respond to inquiries promptly and professionally
  • Convert inquiries into confirmed bookings
  • Schedule and follow up with contractors (e.g., maintenance, gardening)
  • Coordinate service visits and block calendars accordingly
  • Ensure smooth day-to-day property operations
  • Oversee personal and household logistics connected to rental operations
  • Keep systems organized and running efficiently
  • Assist across multiple startup projects with ad-hoc tasks
  • Learn new tools quickly and execute new initiatives
  • Support general business operations as needed
  • Monitor booking platforms for occasional guest questions outside standard hours
  • Handle rare urgent issues (e.g., check-in problems, property incidents)
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