Senior Sales Operations Manager
S
SharkNinjaConsumer Products
Canada - RemoteFull-TimeSenior
Salary68300 - 118300 CAD per year
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Job Details
- Experience
- 7–10+ years
- Required Skills
- Microsoft ExcelPowerPoint
Requirements
- Bachelor’s degree in Business, Finance, Supply Chain, Analytics, or related field
- 7–10+ years of experience in sales operations, demand planning, supply chain, finance, or analytics within the consumer products industry
- Proven experience supporting Amazon and/or large-scale retail accounts preferred
- Demonstrated ability to synthesize complex data sets into clear insights and strategic recommendations
- Advanced proficiency in Microsoft Excel
- Advanced proficiency in PowerPoint
- Advanced proficiency in business analytics tools
- Strong leadership presence with excellent communication skills
- Strong presentation and stakeholder management skills
- Highly organized, detail-oriented, and capable of managing multiple priorities in a fast-paced, deadline-driven environment
- Track record of influencing cross-functional teams and driving results without direct authority
- Willingness to travel up to approximately 20% for corporate events and HQ visits (Needham, MA)
Responsibilities
- Serve as the primary operational lead for Amazon Canada, owning demand planning, inventory health, purchase order execution, POS and trend analysis, and trade spend performance
- Monitor real-time business performance, identify material risks or opportunities, and recommend data-driven action plans to drive results
- Act as a trusted advisor to Sales Directors and Account Teams by providing forward-looking insights and scenario-based recommendations
- Lead cross-functional forecasting, inventory planning, and order management processes in partnership with Sales, Demand Planning, and Supply Chain teams
- Ensure accurate forecasting inputs within SFO, including new item setup, pricing updates, and data governance standards
- Oversee coordination of domestic and import orders, managing availability timelines and mitigating supply risks
- Own weekly, monthly, and quarterly business reporting, highlighting key trends, risks, and calls to action
- Deliver monthly financial updates and conduct deep-dive analyses into sales performance, margin, inventory productivity, and promotional effectiveness
- Partner with Account Management and Finance teams to plan, manage, and optimize trade spend investments
- Develop deep expertise in customer-specific requirements, processes, and systems, serving as a key point of escalation and influence with regards to forecast, orders and inventory
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