Senior Sales Operations Manager

S
SharkNinjaConsumer Products
Canada - RemoteFull-TimeSenior
Salary68300 - 118300 CAD per year
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Job Details

Experience
7–10+ years
Required Skills
Microsoft ExcelPowerPoint

Requirements

  • Bachelor’s degree in Business, Finance, Supply Chain, Analytics, or related field
  • 7–10+ years of experience in sales operations, demand planning, supply chain, finance, or analytics within the consumer products industry
  • Proven experience supporting Amazon and/or large-scale retail accounts preferred
  • Demonstrated ability to synthesize complex data sets into clear insights and strategic recommendations
  • Advanced proficiency in Microsoft Excel
  • Advanced proficiency in PowerPoint
  • Advanced proficiency in business analytics tools
  • Strong leadership presence with excellent communication skills
  • Strong presentation and stakeholder management skills
  • Highly organized, detail-oriented, and capable of managing multiple priorities in a fast-paced, deadline-driven environment
  • Track record of influencing cross-functional teams and driving results without direct authority
  • Willingness to travel up to approximately 20% for corporate events and HQ visits (Needham, MA)

Responsibilities

  • Serve as the primary operational lead for Amazon Canada, owning demand planning, inventory health, purchase order execution, POS and trend analysis, and trade spend performance
  • Monitor real-time business performance, identify material risks or opportunities, and recommend data-driven action plans to drive results
  • Act as a trusted advisor to Sales Directors and Account Teams by providing forward-looking insights and scenario-based recommendations
  • Lead cross-functional forecasting, inventory planning, and order management processes in partnership with Sales, Demand Planning, and Supply Chain teams
  • Ensure accurate forecasting inputs within SFO, including new item setup, pricing updates, and data governance standards
  • Oversee coordination of domestic and import orders, managing availability timelines and mitigating supply risks
  • Own weekly, monthly, and quarterly business reporting, highlighting key trends, risks, and calls to action
  • Deliver monthly financial updates and conduct deep-dive analyses into sales performance, margin, inventory productivity, and promotional effectiveness
  • Partner with Account Management and Finance teams to plan, manage, and optimize trade spend investments
  • Develop deep expertise in customer-specific requirements, processes, and systems, serving as a key point of escalation and influence with regards to forecast, orders and inventory
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68300 - 118300 CAD per year
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