- Lead the Operations Efficiency program across the Operations expense base.
- Develop and manage the project portfolio, including opportunity identification, business cases, prioritization, execution tracking, risk management, and benefits realization.
- Establish governance, routines, and reporting to track progress, savings, and risks.
- Identify cost reduction and service improvement opportunities across logistics, distribution, transportation, delivery, warehousing, carriers, and network operations.
- Lead cross-functional workstreams to improve cost-to-serve, delivery efficiency, network utilization, freight optimization, accessorial management, productivity, and service performance.
- Translate data and operational insights into recommendations, business cases, and execution plans.
- Partner with Finance to validate savings and incorporate impacts into forecasts, budgets, and financial reporting.
- Identify root causes of cost increases, service misses, process inefficiencies, and operational friction.
- Develop scalable processes, playbooks, and tools for managing efficiency opportunities.
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