Sales Operations Manager
United States and Ontario, CanadaFull-TimeManager
Salary not disclosed
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Job Details
- Experience
- 4-7 years
- Required Skills
- SalesforceMicrosoft ExcelGoogle Sheets
Requirements
- 4–7 years of experience in Sales Operations, Revenue Operations, or a similar role within B2B SaaS.
- Strong Salesforce reporting and CRM operational experience.
- Experience supporting sales forecasting, pipeline management, or territory planning.
- Experience managing cross-functional operational initiatives and projects.
- Advanced Excel or Google Sheets skills.
- Familiarity with modern GTM tools such as Gong, Outreach, ZoomInfo, or similar platforms.
- Strong communication skills and ability to collaborate across multiple teams.
- Detail-oriented with a strong commitment to operational excellence and data accuracy.
- Experience working with modern GTM automation and AI tools such as Clay, Zapier, Gong AI, Outreach AI, or similar platforms is a strong plus.
Responsibilities
- Partner with the Director of Revenue Operations to operationalize key GTM initiatives across the sales organization.
- Drive the execution of operational programs that improve sales productivity, pipeline management, and deal execution.
- Serve as a trusted operational partner to Sales leadership by ensuring processes, tools, and reporting support consistent execution.
- Support pipeline visibility and forecasting processes by maintaining reports and dashboards in Salesforce.
- Prepare insights and summaries that support weekly pipeline reviews, forecast discussions, and leadership reporting.
- Assist in territory planning and account coverage initiatives by building data models and analyzing territory performance.
- Help administer and optimize key GTM tools including Salesforce, Gong, ZoomInfo, Outreach, Clay, Chili Piper, and other sales technologies.
- Identify opportunities to leverage automation and AI-enabled workflows to reduce manual work and improve operational efficiency across the sales organization.
- Help maintain strong CRM hygiene and operational discipline across the sales organization.
- Monitor pipeline updates, stage progression, and adherence to CRM best practices to support accurate reporting and forecasting.
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