Senior Project Manager, Operations
New
R
Ravenwake GamesVideo Game Development
Remote ( within BC, Canada)Full-TimeSenior
Salary90000 - 100000 CAD per year
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Job Details
- Experience
- 7+ years
- Required Skills
- JiraMicrosoft ExcelConfluence
Requirements
- 7+ years of senior project or program management experience in technical or software-driven organizations.
- Bachelor's degree in a relevant field.
- PMP or CSM certification is preferred.
- Demonstrated experience managing cross-team, shared-services initiatives.
- Experience with budget planning, ROI analysis.
- Strong understanding of software development lifecycles, infrastructure, and technical delivery models.
- Proven ability to influence and coordinate without direct ownership of delivery teams.
- Excellent communication skills with both technical and non-technical stakeholders.
- Demonstrated ability to manage multiple concurrent projects with high interdependency.
- Administrative knowledge and experience of Jira and Confluence.
- Hands on experience in setting up Jira projects, dashboards, reporting capabilities, and custom JQL filters.
- Solid Microsoft Excel skills (e.g., functions, formulas, PivotTables, data validation, charts).
- Game Industry experience and a passion for games especially MMOs.
- Comfortable reviewing technical documentation, architecture diagrams, and release plans.
- Experience working in a centralized/shared services organization.
Responsibilities
- Lead end-to-end planning and execution of complex projects (e.g., service upgrades, tooling, integrations, live ops initiatives).
- Define project scope, milestones, dependencies, and delivery plans across multiple teams and time zones.
- Drive execution against schedules while balancing quality, technical debt, and production realities.
- Define standardized project management processes, tools, workflows.
- Mentor other project managers.
- Lead and coordinate initiatives that support multiple game teams and shared services teams.
- Own integrated project plans, milestones, dependencies, and delivery timelines.
- Translate technical strategies and architectural decisions into clear execution plans, timelines, and risks.
- Establish and maintain consistent project management practices across shared services initiatives.
- Act as a primary point of coordination between shared services teams and supported game teams.
- Identify, understand, and manage technical, operational, and resourcing risks that may impact teams.
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