Senior Project Manager
T
Third and GroveDigital Agency
CanadaFull-TimeSenior
Salary not disclosed
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Job Details
- Experience
- 5+ years
- Required Skills
- AgileDrupalShopifyJiraWordPressConfluence
Requirements
- 2+ years of experience working at an agency.
- 5+ years of experience managing web development projects.
- Experience with at least one of Shopify, Contentful, Drupal, or Wordpress (more than one is a plus).
- Ability to own projects, not just manage them.
- Intellectually curious and committed to clients and teammates.
- Clear, confident communicator, effective with technical and non-technical stakeholders.
- Ability to manage multiple projects, meet deadlines, and thrive in a fast-paced environment.
- Builds trust with clients through professionalism, follow-through, and transparency.
- Comfortable asking questions and seeking clarity when requirements or priorities are unclear.
- Extremely detail-oriented and organized.
- Works effectively with remote and distributed teams.
- Comfortable partnering with developers and working within technical systems and workflows.
- Eager to learn, grow, and mentor.
- Proficiency in Smartsheets, Jira, Confluence, Harvest, and Forecast.
Responsibilities
- Lead on every project, directing communication flow, managing resource interdependencies, and navigating complex challenges.
- Serve as the primary point of contact between TAG and clients, building strong, trusted relationships.
- Set clear goals and expectations for project teams (designers, strategists, analytics, product owners, developers, QA).
- Partner with Account Management, Strategy, and Engineering leadership to ensure seamless delivery and client satisfaction.
- Manage website projects, including site builds, redesigns, re-platforms, enhancements, and ongoing support, with budgets typically $200k-$500k+.
- Oversee project execution from kickoff through launch, ensuring work is delivered on time, within budget, and aligned with TAG quality standards.
- Create project plans by defining scopes, objectives, deliverables, timelines, and allocating resources.
- Support project scoping by gathering requirements and translating them into clear, actionable tasks.
- Manage project budgets by tracking hours, reviewing invoices, and maintaining budget control.
- Forecast and manage project resources in alignment with budgets, schedules, and team capacity.
- Oversee and report on project health to both internal and external stakeholders.
- Identify project risks by anticipating issues and developing mitigation plans to keep projects on track.
- Collaborate closely with strategy, design, development, and QA teams to maintain alignment.
- Lead project meetings including kickoff, weekly status, sprint planning, training, and launch.
- Keep thorough project documentation, including project plans, status reports, and meeting notes.
- Manage changes effectively by evaluating change requests and assessing their impact.
- Identify potential new sales opportunities with clients.
- Utilize project management and collaboration tools such as Smartsheets, Jira, Confluence, Harvest, and Forecast.
- Apply agile and hybrid delivery methodologies as appropriate.
- Contribute to ongoing process improvement initiatives.
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