Bilingual Medical Virtual Assistant (Creole & English)

Q
QuickTeamHealthcare
Philippines, EST HoursPart-TimeMiddle
Salary7 - 9 USD per hour
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Job Details

Languages
Creole, English

Requirements

  • Fluent in Creole and English (spoken and written)
  • Previous experience as a Medical Virtual Assistant, Healthcare VA, or Medical Office Staff
  • Comfortable speaking with patients and handling video calls
  • Familiarity with EHR/EMR systems
  • Knowledge of medical terminology and healthcare workflows
  • Strong organizational and communication skills
  • Ability to work US business hours
  • Reliable internet connection and professional home office setup
  • Quiet workspace suitable for patient communication

Responsibilities

  • Communicate with patients in Creole and English via phone, email, and video calls
  • Schedule and manage patient appointments
  • Handle patient intake and update medical records in EHR systems
  • Verify insurance information and assist with basic billing or referrals
  • Support telehealth workflows and documentation
  • Follow up with patients regarding appointments, prescriptions, or care instructions
  • Coordinate with healthcare providers and clinic staff
  • Maintain confidentiality and follow healthcare privacy standards
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7 - 9 USD per hour
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