Virtual Medical Assistant - ModMed Experience Required
New
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Staffing for DoctorsMedical
Workable locations: PhilippinesFull-Time
Salary not disclosed
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Job Details
- Required Skills
- Communication SkillsAttention to detailOrganizational skills
Requirements
- Proven experience as a medical receptionist or in a similar administrative position
- Hands-on experience with ModMed software is a must
- Strong understanding of medical office processes and procedures
- Exceptional communication skills with a friendly and patient-oriented attitude
- Proficient in using electronic health record (EHR) systems
- Highly organized with excellent attention to detail
- Ability to work independently and manage tasks effectively in a remote setting
- Knowledge of insurance processes is desirable
- Commitment to maintaining patient confidentiality and handling sensitive information
Responsibilities
- Answer phone calls and manage patient inquiries with professionalism and care
- Schedule appointments using ModMed and ensure effective calendar management
- Update and maintain patient records accurately in the ModMed system
- Educate patients about services and assist with any pre-visit preparations
- Facilitate seamless communication between patients, providers, and insurance companies
- Assist with check-ins and follow-up communications for a smooth patient experience
- Contribute to the overall management of the medical front desk operations
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