Associate Director, Patient Recruitment Partnerships
C
Care AccessHealthcare
Remote within the United States.Full-TimeManager
Salary115000 - 145000 USD per year
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Job Details
- Experience
- Minimum of 6 years
- Required Skills
- GCPMicrosoft Power BISalesforceTableauMicrosoft ExcelGoogle SheetsHIPAA
Requirements
- Strong understanding of clinical trial patient recruitment, including funnel dynamics, referral pathways, and barriers to enrollment.
- Minimum of 6 years of proven experience managing Recruitment Partners and PAOs, including evaluation, contracting, onboarding, and performance oversight.
- Working knowledge of GCP, IRB, HIPAA and regulatory standards governing recruitment materials, patient communications, and community engagement.
- Proficiency with analytics and reporting tools (e.g., Tableau, Power BI) and strong data literacy to assess ROI, pacing, and partner performance.
- Advanced Excel/Google Sheets skills and familiarity with CRM or patient-tracking platforms such as Salesforce or similar systems.
- Ability to build trust-based relationships and collaborate effectively across internal teams and external partners.
- Exceptional communication skills with the ability to translate insights, guide strategy, and influence decision-making across stakeholders.
- Strong strategic thinking and problem-solving skills, with the ability to navigate ambiguity and adapt quickly to changing priorities.
- Solid project management capability to manage multiple initiatives, timelines, and stakeholders in a fast-paced environment.
- Mission-driven mindset with empathy, a commitment to patient access, and a continuous-improvement approach to operational excellence.
- Minimum of a Bachelor’s degree in Marketing, Biology, Business, Healthcare, or related field preferred.
- Master's in science, Public Health or related field preferred.
Responsibilities
- Identifies, evaluates, and selects Patient Recruitment Partners and Patient Advocacy Organizations (PAOs) based on therapeutic expertise, reach, compliance, and operational maturity.
- Leads RFP/RFI processes, negotiates MSAs, SOWs, budgets, and performance-based agreements in partnership with Patient Recruitment and Legal, and onboards mission-aligned partners.
- In collaboration with Campaign Managers, defines and oversees the recruitment partner strategy across all trials, aligning partner efforts with study needs and enrollment goals.
- Establishes performance and compliance expectations (GCP, IRB, HIPAA, SOPs), serves as the primary partner liaison, and provides ongoing guidance while overseeing financial management, ROI analysis, forecasting, and audit readiness.
- Manages performance across Recruitment Partners and PAOs to ensure delivery against contracted screening and enrollment commitments outlined in SOWs.
- Monitors recruitment funnel metrics, referral quality, pacing, and conversion rates to identify risks, gaps, and optimization opportunities, and drives corrective actions.
- Conducts regular performance and business reviews to enforce accountability, ensure adherence to scope, compliance, quality, and mission alignment.
- Partners closely with Patient Recruitment, Clinical Operations, Marketing, and Analytics to develop, align, and execute recruitment strategies across trials.
- Drives cross-functional planning, prioritization, and decision-making to ensure recruitment approaches support study needs, enrollment goals, and organizational priorities.
- Synthesizes data, operational insights, and industry trends into clear strategic recommendations and communicates progress, risks, and opportunities to leadership and trial teams.
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