- ATS Management & Candidate Coordination: Support the Operations Manager in maintaining the applicant tracking system (ATS), ensuring candidate pipelines, stages, and records are accurate, organized, and consistently up to date, while coordinating interview scheduling and supporting candidate movement through each stage of the hiring process.
- Candidate Communication: Manage timely and professional communication with candidates throughout the hiring process, ensuring consistent updates and a positive candidate experience at every stage.
- Onboarding Logistics: Support the Operations Manager in coordinating onboarding processes for new hires by executing key logistics, including creating and maintaining onboarding trackers within Monday.com (Work OS), coordinating schedules with internal team members and new hires, and managing system setup (e.g., email creation, platform access, and permissions) to ensure a smooth start.
- Transfers & Disbursements: Execute and track financial transfers, including Fellow stipends and vendor payments, using platforms such as Wise to manage high-volume, time-sensitive domestic and international disbursements.
- Fellowship Financial Coordination: Support Program Managers in managing Fellow stipend processes, assisting with stipend-related questions, and delivering clear, engaging presentations to Fellows on stipend processes and expectations.
- Google Workspace: Optimize the management and organization of the Google Workspace Admin account, ensuring systems are structured to support team growth and evolving organizational needs.
- User Set Up: Oversee user account setup, access, and permissions across platforms (e.g., Google Workspace, Slack), ensuring appropriate access and role alignment.
- System Organization: Maintain and improve system organization, including file structures, shared drives, and internal documentation for ease of use and scalability.
- Team Support: Serve as the primary point of contact for internal technical support, troubleshooting issues, and ensuring timely resolution.
- Supporting UFOs (20% of their time): Support the Associate VP of Operations in executing urgent, organization-wide priorities by assisting with time-sensitive tasks, maintaining organization, and ensuring timely follow-through across key initiatives.