Serve as the primary contact for integration-related support, performing root cause analysis, troubleshooting data flow issues, and resolving configuration errors.
Escalate bugs to Engineering when necessary with clear context and documentation.
Manage complex migrations, including data migrations and system transitions.
Provide hands-on technical support to Customer Success Managers during implementation and migration.
Collaborate with Engineering to ensure smooth handoffs and feedback loops.
Create and maintain technical guides, troubleshooting resources, and runbooks.
Assist with technical discovery and integration-related questions during pre-sales calls.
RESTful APIsDebuggingSaaS+1 more
About Siteline
Siteline is transforming the construction industry by modernizing finance for trade contractors. You will help us streamline a billing process that has remained largely unchanged for decades. Our platform helps contractors manage payment applications, compliance, and lien waivers. We process over $180 million in annualized billing, freeing contractors to focus on building instead of paperwork. Founded in 2019, Siteline secured $18.4 million in funding, including a $15 million Series A round led by Menlo Ventures. Our tools integrate with major ERP systems and general contractor portals, serving hundreds of projects nationwide. Join us to empower those who build our world.
How We Work
We operate as a remote-first team, with 25 employees collaborating across the US. We value direct, candid communication and foster an environment where differing opinions strengthen our collective decisions. Our culture encourages you to move quickly but always with clear alignment. You will find a team that challenges itself and each other to deliver excellence. We embody a "run lean" philosophy, optimizing strategically to achieve maximum impact. Expect to travel to our San Francisco office about twice a year for in-person collaboration, strengthening team bonds.
Engineering at Siteline
You will solve complex integration challenges that directly impact contractors' cash flow. Our platform streamlines intricate billing processes, requiring robust API integrations with diverse ERP systems like Sage, Vista, QuickBooks, and Oracle NetSuite. We also connect with general contractor portals such as Procore and Textura. You will work on a system that automates data flows and ensures accuracy across multiple, often disparate, financial ecosystems. This involves deep debugging and root cause analysis on real-world financial transactions. You will contribute to a technical foundation that empowers an entire industry.
Why Join Us
Modernize an industry that employs 1 in 10 workers, making a tangible impact on daily lives.
Contribute to a Series A startup backed by $18.4M in funding, poised for significant growth.
Work in a remote-first environment with flexible hours and a strong emphasis on direct communication.
Receive a $1K annual learning stipend and a $1K home office setup stipend, investing in your growth and comfort.
Collaborate with a supportive team that values moving quickly, running lean, and building strong foundations.
Benefits & Perks
Competitive compensation with meaningful equity.
Flexible work environment with choice of work hours.