Office Assistant (Executive & Operations Support)
Inactive
S
ScalesourceConstruction
Philippines. Indonesia. Thailand. India. Pakistan. Malaysia, PST;CST;ESTFull-TimeMiddle
Salary1200 - 1500 USD per month
Apply NowOpens the employer's application page
Job Details
- Languages
- English
- Required Skills
- CanvaData entryCRM
Requirements
- Previous experience in customer service, administrative support, or office coordination roles
- Strong written and verbal communication skills in English
- Strong organizational and multitasking abilities
- Experience working with CRM systems
- Familiarity with VoIP communication platforms (RingCentral or similar preferred)
- Spreadsheet and data-entry experience
- Familiarity with marketing tools such as Canva is a plus
- Ability to work independently and within distributed teams
- Basic financial data-entry familiarity is preferred
- Reliable high-speed internet connection
- Professional remote working environment
- Computer capable of handling remote work tools
- Professional spoken and written English
- Comfortable handling customer conversations
- Professional presence on video calls (Zoom, Meet, etc.)
- Friendly and confident communication style
Responsibilities
- Respond to customer inquiries via phone, email, and messaging platforms
- Provide clear and professional responses regarding services, pricing, and scheduling
- Assist customers in booking appointments or consultations
- Follow provided scripts to qualify potential customers
- Collect required information and ensure correct lead qualification
- Route qualified prospects to sales teams
- Schedule and coordinate appointments efficiently
- Manage calendars and appointment logistics
- Communicate schedules with both customers and sales teams
- Provide administrative assistance to sales representatives
- Follow up internally to ensure appointments and sales tasks are completed
- Monitor pending tasks assigned to sales staff
- Send reminders and follow up on overdue actions
- Support teams in maintaining accountability and deadlines
- Track daily operational activities and team follow-ups
- Assist in logistics coordination and operational planning
- Help ensure smooth execution of field operations and appointments
- Contact closed clients to request reviews and feedback
- Provide instructions for leaving reviews on platforms
- Follow up when necessary to increase review completion
- Assist with QuickBooks Online and operational data entry tasks
- Maintain accurate records across systems
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