Senior Ops Manager — Health and Fitness

3
3. Not on WebsiteHealth and Fitness
Remote (Philippines), 17:00–01:00 PH (UK overlap) + occasional late shift for US spilloverFull-TimeSenior
Salary2500 USD per month
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Job Details

Experience
5–8 years

Requirements

  • 5–8 years in operations
  • Team lead experience
  • Confident with Xero/Zoho CRM (or similar)
  • Run recruitment and operations pipelines end-to-end
  • Comfortable with technology and automations
  • Communicate clearly
  • Stay calm
  • Don’t mind getting your hands dirty

Responsibilities

  • Handle customer and chef operations: manage inbox/WhatsApp, onboarding, de-escalate issues, keep updates crisp
  • Manage recruitment flow: source, screen, schedule trials, onboard chefs (and staff)
  • Perform billing & finance admin: invoice runs, refunds/credits, weekly reconciliation
  • Maintain and create light automations: use n8n/Zapier flows
  • Conduct compliance admin: NDAs, contractor packs, KYC/IDs, background checks, sales tax management, tidy files
  • Lead process building: create SOP's and improve company-wide processes
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2500 USD per month
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