Amplemarket

Amplemarket develops a sales intelligence platform to help businesses reach their revenue goals.

51-100 employees

Founded 2018

$12M series a

CRM

Private Company

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CRM Artificial Intelligence (AI)SaaS Sales Information Technology Software

Remote-First Company

This company operates with a remote-first culture, allowing team members to work from anywhere.

Open Positions17

Location: Remote, USFull-TimeB2B Sales TechPosted

Senior Customer Success Manager

Own and manage a portfolio of customer accounts, fostering strong business relationships with external stakeholders at all levels.
Act as a trusted advisor, guiding customers through their entire journey with Amplemarket, from onboarding to renewal, helping them achieve their business goals.
Lead the onboarding process for new customers, ensuring a seamless transition from sales to customer success, including live product training sessions.
Track and report on key metrics, including customer satisfaction, NPS, retention rates, growth, and more.
Identify expansion opportunities and manage upsell initiatives.
Proactively monitor account health to identify risks early and be proactive at mitigating churn.
Be the voice of the customer within Amplemarket, advocating for product improvements and new features by collaborating with product, engineering, sales, and marketing teams.
Contribute to process improvements by helping to define and refine customer success workflows and best practices.

Project ManagementData AnalysisAccount Management+3 more

Showing 1 of 17 positions

About Amplemarket

Amplemarket is transforming B2B sales by consolidating fragmented sales tools into a single, AI-powered platform. Your sales team can move from manual prospecting to efficient, data-driven outreach, focusing solely on closing deals. Amplemarket's platform, including its "Duo Copilot" and advanced lead generation engine, helps businesses scale their revenue growth and maximize sales productivity.

How We Work

Amplemarket champions a "pro sports team mentality" and remote-first culture, fostering mission focus and curious optimism. The team values continuous growth, with a supportive environment where individuals are empowered with freedom and ownership to experiment and make a significant impact. They prioritize collaboration, ensuring a hyper-aligned team that moves with speed and quality.

Engineering at Amplemarket

Amplemarket's engineering team tackles diverse and complex problems, from NLP models for email analysis to scaling Elasticsearch clusters handling terabytes of data. With founders rooted in computer science and physics, there's a deep appreciation for technical excellence. The team builds innovative solutions, including greenfield AI projects, with significant ownership over execution and technical direction. They prioritize a scalable, stable, and user-friendly product experience, continuously integrating feedback to improve their codebase. Their tech stack includes Ruby on Rails, React, PostgresQL, Elasticsearch, and Redis.

Why Join Us

Work on cutting-edge AI: contribute to greenfield projects using Large Language Models and modern AI technologies.
Enjoy significant autonomy and impact: influence product strategy and ship new features weekly in a fast-growing startup.
Collaborate with a strong technical team: founders with engineering backgrounds value and support the work of engineers.
Experience a supportive and growth-oriented culture: receive regular feedback and opportunities to stretch your skills.
Benefit from a remote-first approach with unique perks: work from anywhere (for many roles) and attend an annual company trip to a secret location.

Benefits & Perks

Competitive Salary
Health Insurance
Stock Options
Annual Company Trip in a secret location
Annual learning budget

Tech Stack

paymentwidgetsmobile

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