Senior Account Manager - Amazon Agency

3+ years managing teams in ecommerce, digital marketing, or agency environments Proven track record of building and scaling teams Deep understanding of Amazon and/or Walmart marketplace management (PPC, listing optimization, account health, growth strategies) Experience managing client relationships at a strategic level Experience with business development, sales, or new client acquisition Comfortable with both strategy and execution Data-driven decision maker Excellent communication skills Skilled at giving direct, constructive feedback Natural relationship builder

Oversee a team of account managers and specialists Own client relationships and ensure exceptional results Build and implement scaling systems for the team Set strategy for account optimization and growth Recruit, train, and mentor team members Create training programs and playbooks Conduct performance reviews and provide coaching Build a culture of excellence Identify and pursue new business opportunities Lead client pitches and close deals Develop pricing strategies and service packages Build relationships for referrals and account expansion Analyze team performance metrics Optimize workflows and processes Collaborate with other team leads Think like a business owner