Senior IT Specialist

5+ years of experience in IT administration or systems engineering in a modern, cloud-based organization. Deep expertise with Google Workspace (Gmail routing, permissions, automation). Strong experience with Microsoft Intune (policy creation, compliance management, and device security). Proficiency in SSO and identity management tools (Google Identity, Okta, or similar). Understanding of SOC 2 and ISO 27001 compliance frameworks and controls. Familiarity with scripting languages (Python, Bash, PowerShell). Working knowledge of networking fundamentals, endpoint protection, and incident response. Experience managing IT projects via Agile or Kanban methodologies. Excellent communication, organization, and documentation skills. Collaborative, detail-oriented mindset with a focus on ownership and reliability.

Define and execute the IT roadmap aligned with company objectives, compliance standards, and business growth. Lead IT planning and prioritization across hardware, SaaS applications, and access management systems. Drive continuous improvement through Agile or Kanban methodologies. Develop and maintain IT policies, standards, and playbooks. Own and optimize Google Workspace. Deploy, configure, and manage Microsoft Intune for device management. Administer identity and access management systems. Build and maintain automation scripts (Python, Bash, PowerShell). Strengthen IT asset management programs. Implement and monitor compliance controls supporting SOC 2 and ISO 27001 readiness. Collaborate with Security and DevOps on audits, vulnerability management, and incident response. Partner with Engineering, Security, HR, and Finance to align IT systems. Document key workflows, processes, and configurations. Mentor IT peers and share best practices. Communicate effectively with technical and non-technical stakeholders. Stay ahead of industry trends in device management, SaaS optimization, and zero-trust security. Evaluate and recommend new tools and platforms. Participate in audits, tabletop exercises, and IT maturity reviews.