VA Coach

Minimum 3 years of leadership experience, preferably in a BPO or remote team setting Proven experience in coaching, mentoring, and team management Strong communication, interpersonal, and problem-solving skills Ability to implement processes, drive productivity, and maintain team accountability Comfortable working in US business hours

Lead, mentor, and motivate a team of Virtual Assistants Conduct regular performance reviews and coaching sessions Develop and implement training programs and SOPs Monitor team KPIs and ensure targets are met Serve as the primary point of contact for escalations Foster a positive and collaborative remote work environment