Clinical Admissions Manager

2+ years of behavioral health admissions supervisory/management experience required. Masters degree in mental health or a related field required. Independent mental health licensure is required. Salesforce experience preferred. Familiarity with cloud-based communication and relevant software (Gmail, Slack, Dropbox, Zoom, Office, EMR). Experience working with a wide range of ages (children, teens, young adults, adults). Strong project management skills. Ability to energize, motivate, communicate, and build rapport at all levels within an organization. High proficiency in navigating electronic medical record systems. Work authorized in the United States. Native or bilingual English proficiency. Access to reliable technology resources for telehealth services.

Manage a team of Admissions Assessment Therapists, Associates, and/or Coordinators. Oversee intake and assessments for prospective clients. Conduct monthly chart audits for compliance and quality assurance. Collaborate with clinical leadership, admissions leadership, compliance, revenue cycle management, and utilization review. Determine admissions best practices, develop, and revise policies and procedures. Handle escalations, provide service recovery, and determine courses of action. Communicate compassionately and professionally with clients. Present programming information to clients. Complete HIPAA-compliant virtual biopsychosocial assessments. Identify and connect with appropriate staff for crisis intervention or higher levels of care. Construct provisional mental health diagnoses utilizing DSM-V criteria. Document client information in the electronic medical record. Assign treatment team members and group schedules. Adapt to organizational change and departmental restructuring.