Admissions Manager

3-6+ years of experience leading or mentoring a team of Admissions and/or Sales Reps Experience with Salesforce Strong proficiency in multitasking and operating in a high-paced environment Familiarity with HIPAA policies is a plus Proficiency in Microsoft Office and Google Suite Experience in behavioral health is a plus

Lead a team of 10+ Admissions Coordinators Facilitate high volume of inbound and outbound calls Lead hiring, training, and performance reviews Coordinate team schedules and workload distribution Deliver high contact center service levels and call quality Ensure consistent coordination and communication with clients/families/referral sources Champion client admissions process and resolve concerns Coordinate with internal teams to meet KPIs Develop and implement best practices Partner with Executive Leadership to update on team performance