- Demonstrate personable and competent communication skills to develop rapport with clients and referral sources
- Present programming information in a thorough and supportive manner to help clients gain access to care
- Complete virtual biopsychosocial assessments for a wide range of ages, including children, teens, young adults, and adults with various mental health concerns
- Determine appropriateness and fit for virtual intensive outpatient program (IOP) level of care
- Construct provisional mental health diagnoses utilizing DSM-V criteria
- Document client information in accordance with regulatory standards using electronic medical record
- Assign treatment team members and group schedules while informing staff of new admissions
- Interface with Admissions, Verification of Benefits, Utilization Review, and Clinical teams in facilitating intake
- Collaborate with referral sources: hospitals, treatment centers, psychiatrists, therapists, and other behavioral health providers upon admission
- Ability to thrive in fast-paced environment while maintaining high attention to detail and quality of care