Medical Accounts Receivable Manager

High school diploma or GED required Minimum 5 years of work experience in similar position required Medical Billing & Coding Certification is highly preferred Proficiency in medical billing software required, EZClaim, Insync, and Availity preferred. Experience managing others preferred.

Lead and manage a team of at least two Accounts Receivable team members. Assign collection tasks to team members. Develop and implement corrective action plans for underperforming team members. Generate and analyze insurance A/R reports related to mental health billing. Oversee the investigation of unpaid insurance claims to ensure they do not age beyond 45 days. Resolve escalated unpaid insurance claims, preventing them from aging beyond 60 days. Review and manage correspondence from insurance carriers regarding denied claims, overpayments, and adjustments. Handle complex outstanding accounts and drive timely resolution. Collaborate with the Billing Manager to analyze department trends and recommend operational improvements. Contact patients regarding unpaid balances, coordinating payment plans and settlements. Communicate with Billing Manager regarding payment and adjustment postings. Assist with month-end procedures and reports.