Account Director

7-10+ years of client management and digital marketing strategy experience (preferably at an agency). Experience in the nonprofit space (direct involvement or working with nonprofit clients). Passion for driving meaningful results for clients. Hunger to continue learning in the digital world. Ability to problem-solve to overcome any challenge. Passion for helping teammates succeed. Strong working knowledge of marketing platforms and tools including CRMs, analytics, fundraising platforms. Knowledgeable in digital marketing industry benchmarks, platforms, trends, and innovations.

Leads the full client relationship and overarching digital strategy. Provides holistic marketing strategy and execution by tapping into specialists. Strives to solve clients' business problems and identify new opportunities. Leads integrated strategy and work execution for client objectives. Leads multi-platform paid and owned media strategies. Establishes QA protocols and tight coordination across teams. Advances a metrics-driven performance culture and standardizes KPI frameworks. Translates results into clear insights to support retention and account growth. Manages all client objectives, expectations, and timelines. Communicates changes and updates to internal team members efficiently. Responsible for all client financials and staffing/scoping needs. Proactively identifies potential account and/or project risks and develops contingency plans. Capable of effectively leading 8+ concurrent accounts and projects. Provides senior-level review of major deliverables for strategic alignment. Partners with project management and other agency teams to manage production and delivery.