Customer Success, West (Seattle Based)
70000 - 110000 USD per year
Company:
Location:United States
Languages:English
Seniority level:Junior, 2+ years instructional leadership or coaching, 5+ years teaching
Experience:2+ years instructional leadership or coaching, 5+ years teaching
Skills:
LeadershipProject ManagementCommunication SkillsAnalytical SkillsProblem SolvingCustomer serviceMentoringNegotiationAttention to detailOrganizational skillsPresentation skillsCoachingInterpersonal skillsRelationship buildingAccount ManagementTraining
Requirements:
- 2+ years instructional leadership or coaching experience
- 5+ years teaching experience
- Excellent interpersonal, organizational, and persuasion skills
- Top-notch organization and attention to detail
- Entrepreneurial spirit
- Desirable: 2+ years school or district leadership experience
- Desirable: 2+ years business experience, ideally in sales or customer success
- Desirable: Experience working in Special Education
Responsibilities:
- Perform renewal efforts with district and school partners.
- Collaborate with leaders to plan effective implementations.
- Deliver online webinar trainings and onsite professional development workshops.
- Analyze usage data and metrics to maximize user engagement.
- Build relationships through meetings and events.
- 30% travel required.
